Please consider Sol Surf's cancellation policy thoroughly before booking your place on retreat. Please appreciate that Sol Surf is a small business and money lost considerably impacts the livelihood of its owner. As much as I would like to accommodate guests' change of plans or unforeseen circumstances, that money comes directly out of my pocket. I consider my policies to be fair, doing the best I can to help my community while also supporting the fact that my business is my sole source of income. Thank you in advance for your understanding.

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Lancelin cancellation policy:

Tickets purchased are refundable only if your place is booked by another guest, less an advertising fee of $20 (unless cancellation is made within 24 hours of booking). Booking fees & charges will not be refunded. In the case that the event is cancelled, you will receive a full refund including fees paid. Lancelin events require a minimum of 4 bookings to go ahead. 

 

Margaret River cancellation policy:

In the event of a cancellation made outside of 1 month prior to the trip, the guest will receive a refund of their payment only if their spot is filled by another booking. Booking fees will not be refunded. If the cancellation is made within 1 month of the starting date of the trip, the guest will receive a full refund, less a $100 admin fee, only if their spot is filled by another booking. Alternatively, a guest may choose to move to another retreat date, less a $50 admin fee. Bookings fees will not be refunded. 

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You are responsible for your own travel insurance if you are coming interstate. You should not travel without adequate travel insurance. Please ensure that surfing is covered by your travel insurer.

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Sol Surf assumes no responsibility for any injury sustained or death of a guest while on retreat, or for the loss or damages of any guest items while on retreat. Yoga & surfing are respectively covered by the outside party's insurances. ​​​Please disclose any necessary medical conditions to the host prior to arrival. By attending Sol Surf's retreat, you assume full responsibility of yourself outside of coached surfing sessions and yoga classes. Please consider whether it would be worth purchasing travel insurance, in the case you have to cancel due to illness or injury. In the case you have to cancel due to illness or injury, the normal cancellation policy applies.

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Please note that the retreat will not run unless there are a minimum of 4 bookings. You will be notified 2 weeks prior to the start date if the retreat is not running and be offered a full refund of your payment (including fees) or the choice to move to another retreat date free of charge.

 

​Indonesia/Sri Lanka/Philippines cancellation policy:

In the event of a cancellation made outside of 3 months prior to the trip, the guest will receive a refund of their deposit less a $150 advertising fee (unless booking is cancelled within 24 hours of booking). If the cancellation is made within 3 months of the starting date of the trip, the guest will receive a full refund, less a $250 advertising fee, only if their spot is filled by another booking.

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You are responsible for your own travel insurance. You should not travel without adequate travel insurance. Please ensure that surfing is covered by your travel insurer. If you intend to rent and drive a motorbike/scooter, please ensure you have your international drivers licence, as your insurance will not cover you if you don't.

 

Sol Surf assumes no responsibility for any injury or illness sustained, or death of a guest while on a retreat. Sol Surf is not responsible for the loss, damage or theft of any items on retreat. Please disclose any necessary medical conditions to the host prior to arrival. If a medical clearance is needed to gain travel insurance, please disclose this to the host. By attending Sol Surf's international retreat, you assume full responsibility of yourself and must sign the liability waiver prior to the start date of the retreat.

 

​The Lombok retreats requires a minimum of 4 bookings to go ahead. The Sri Lanka retreat requires a minimum of 6 bookings to go ahead. the Philippines retreat requires a minimum of 6 bookings to go ahead. In the case that this doesn't happen then guests will be fully refunded or offered to change dates to another retreat. They will be notified 1 month prior to the trip if it will not be running.